HHSEQ

AlMansoori’s HHSEQ guiding principle is represented by our commitment to provide a safe, happy and healthy environment to all our employees, clients, shareholders, contractors, and visitors. We believe in a transparent and proactive policy, and we are confident to say that all adverse HHSEQ impacts are preventable.

We strive to ensure the highest HHSEQ Standards, to exceed our customer’ expectations and to fulfill our obligations towards our stakeholders.

MISSION

HHSEQ as Zero Losses

VISION

HHSEQ as Way of Life

Value

HHSEQ as Our 1st Priority

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POLICY

Develop and implement effective Health, Happiness, Safety, Environment and Quality (HHSEQ) Management Programs with defined objectives and targets to improve proactive control of risk and create step change in behavior.
Give Health, Happiness, Safety, Environment and Quality the highest consideration within the Company’s business objectives.
Comply with all applicable legal requirements and standards to which the company subscribes.
Encourage personnel to have ownership for identifying and eliminating hazards, preventing injury to themselves and others, by including HHSEQ performance in the appraisal and rewarding systems.
Provide persons working for and on behalf of AlMansoori with all necessary training, resources and systems, as well as to empower them to STOP any unsafe work.
Allow all personnel to have direct access to the highest management levels of the company to address any issues related to HHSEQ.
Actively monitor, audit and review to improve the HHSEQ management system, processes and performance.
Hold line management accountable for ensuring and promoting a safe, happy and healthy workplace and the protection of the environment within their areas of responsibilities.
Improve the efficient use of energy and natural resources.

BEST PRACTICES

HEALTH MONITORING MANAGEMENT SYSTEM (HMMS)

Our company’s greatest asset is our workforce. Therefore, great effort is exerted to improve and sustain our employee’s health. Our Health Monitoring Management System (HMMS) provides programs to help employees and their families achieve optimal health.

The HMMS includes medical evaluation of all employees upon hiring and at fixed intervals thereafter. Different programs are then used to maintain or improve their health by encouraging and facilitating a healthy lifestyle. Education about diet, lifestyle, body awareness, and disease prevention is achieved primarily through empowering and motivating our employees to take ownership of their health.

Our HMMS includes the following programs

Pre-employment and periodic medical examinations.
Categorization.
Consultation :

Our Doctor takes care of our employees through face to face private consultations. Different tools are used to assess the health status of each patient, including the Dark Field Microscopy for real time blood analysis and the Body Matrix Ultrasound to measure the adipose tissues.

Occupational Health Risk Assessment.

Education.

Know Your Body Training
This is a mandatory four hours training course that all employees must complete and pass an exam on the subject. This course provides a basic knowledge of the body’s anatomy and physiology in hope that the course understanding will motivate people to take ownership of their own health.
Healthy Lifestyle Training
This is a mandatory course that focuses on lifestyle habits and tools that our employees can use to reach optimum health.
Healthy Lifestyle Club
Prevention is the key to maintaining ideal health. AlMansoori invests in various health resources to properly educate employees about their health. During the various workshops, employees are taught about healthy nutrition, how to strengthen their immune system, how to prevent illness and diseases and, ultimately, how to engage in a healthy lifestyle.

Health Activities.

AlMansoori has implemented Happiness as a key business theme during 2017 as one of the first companies in the private sector in the UAE. Introducing the concept of Happiness in the company’s vision, mission, values, strategies and objectives has shown great impact not only on the employees’ wellbeing, but also on the overall company and its clients.
Clients feedback have demonstrated that the AlMansoori workforce is considered the happiest in the oil and gas industry in the Middle East.

Happiness in AlMansoori has been implemented with a number of initiatives

Creating a positive culture

This was achieved by installing happiness signs, stickers, flyers around the work places as well as through computer animations reminding the importance of happiness in the personal and professional life

From a leadership perspective key focus has been on mentoring and coaching in situations of underperformance instead of releasing and replacing. The fact that AlMansoori in the downturn has not released staff is in support of this.

Celebrating Events

Birthdays, work anniversaries, new-born celebrations and more is AlMansoori way to thank the employees for the hard work.

The Milestone Recognition Program (MRP) ensures that all safety achievements get celebrated with the AlMansoori clients. These events are held in all geographical locations where AlMansoori holds contracts.

The AlMansoori Annual Golf Tournament and Family Day are examples of high acclaimed events whereby AlMansoori employees, their families and clients mingle and have fun or compete together.

HSEQ DEVELOPMENT PROGRAM (HSEQ-DP)

HSEQ-DP is a mandatory training program for Operators up to the Managers to attend and pass. The primary objective of this program is to develop the basic knowledge and competence of our team on AlMansoori’s HHSEQ systems and programs. The HSEQ-DP will enable them to successfully implement, manage and sustain a high level of HHSEQ standards within their scope of work.

Five Modules

Module 1: Hazards and Risks
Module 2: HSEQ Tools and Communications
Module 3: Incident Investigation
Module 4: Audit and Inspection
Module 5: HHSEQ Culture

ZERO TOLERANCE RULES (ZTR)

The ultimate aim of the Zero Tolerance Rules is to prevent injuries and loss.
The Zero Tolerance Rules are applicable to AlMansoori Group of Companies worldwide and the persons working for and on behalf of the company.
All employees have the right to stop the job/activity if they will be in violation of the ZTR, and immediately report their concerns to the line management.
It is the responsibility of the line management to provide the resources and training required to all employees to ensure that they adhere to the ZTR.
The consequence of violating the ZTR is immediate dismissal.
It is the responsibility of the Business Unit Manager to ensure a thorough investigation into the ZTR violation, and a just conclusion is reached based on facts and evidence.
The recommendation to terminate an employee must be channeled through Human Capital and approved by the CEO.

MILESTONE RECOGNITION PROGRAM

AlMansoori's Milestone Recognition Program is intended to re-enforce a positive HHSEQ culture and recognizes employees for their efforts and consistent compliance to the company policies and procedures. This initiative rewards individuals once they achieve Zero Lost Time Incidents over a one-year term.

The Milestone Recognition Program recognize individuals and teams for achieving Zero Lost Time Incident and to create an environment that is free of accident.
The program is designed to challenge the way employees think and increase their understanding about the beliefs to achieve excellent HHSEQ outcomes in an integrated manner.
The program promotes teamwork and team spirit amongst employees.

We continually promote a ‘no blame’ culture, and instead focus on incident prevention through planning, comprehensive risk assessments, suitable procedures and dedicated HHSEQ leadership throughout the organization.

POSITIVE AND DANGEROUS FEEDBACK SYSTEM (PDF)

The PDF is a complete communication tool that identifies positive behaviors, hazards in the workplace, and encourages quality suggestions and opportunities for improvement. Each PDF cards is reviewed by the supervisors and actions are taken to close them out individually. All data is collected through an online web-based system and is analyzed. Management programs are put in place to address areas requiring improvement. Each employee has a target of one PDF per month, unless they work in a hazardous environment and their target may change.

MANAGEMENT TEAM SITE VISIT (MTSV)

Each calendar year the senior management of AlMansoori, lead by the CEO, will visit all countries with substantial work activities; to visit and inspect our bases and work locations, as well as to meet our clients and employees. The MTSV helps to sustain a positive HSE culture in all our locations, by reinforcing what we do well and to take actions to continually improve.

ENVIRONMENT PROTECTION

Protecting the environment is a priority for AlMansoori. We are constantly promoting new technologies that aim at reducing our environmental impact as well as our client’s operations. We strive to comply with all applicable legislations, protection of the environment, and the efficient use of energy and natural resources.

ENVIRONMENT ACTIVITIES

AlMansoori organizes numerous activities with the ultimate goal of making our planet a better place to live. Clean Up campaigns, trees planting and much more is what our HHSEQ team organizes on a yearly bases with the participation of numerous employees.

QUALITY AND SERVICE EXCELLENCE

Providing quality products and services is essential to AlMansoori’s way of doing business. In addition to our stringent QA/QC processes we have two important initiatives; our Customer Feedback program and the FailFest meeting that supports the organizations continual learning and improvement.

Customer Feedback

failfest

FailFest is an initiative from our Corporate Quality Department, to review any business failures that may have cost the company a financial loss, delays to our operations, affected our reputation. AlMansoori’s aim is to investigate all failures thoroughly and to identify exactly what went wrong, by discussing those mistakes and sharing the learnings from them. Our FailFest meetings are chaired by the CEO and attended by all senior managers.